ABOUT
Clarity, Trust & Stories That Help People Understand What Matters​​
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Clear communication builds trust. The right story helps people see what matters.
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Throughout her career, Kimberlee Mitchell has helped organizations clarify complex ideas, shape how they are understood in the marketplace, and craft narratives that attract attention, build trust, and inspire action. Much of that work involves collaborating closely with leadership to ensure that communication strategy reflects both organizational vision and audience insights.
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Again and again, her work centers on moments when organizations introduce something new, and audiences need a clear way to understand it.
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Her work spans strategic marketing and communications leadership across K-12 and higher education, technology, nonprofit leadership organizations, and consumer brands.
Where the Story Began
Kimberlee’s instinct for storytelling was shaped early in television newsrooms, where deadlines were tight, and clarity mattered. Journalism trained her to translate complicated information quickly and accurately, and it revealed how powerful visual storytelling can be in helping audiences understand what truly matters.
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That discipline still shapes her work today.
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Over time, Kimberlee expanded that foundation into public relations, integrated marketing communications, brand strategy, and executive messaging. She remains a lifelong learner and digital media practitioner, continually adapting how organizations communicate as new platforms and audience behaviors evolve.
A Lesson in Trust
But the philosophy that guides her work began somewhere unexpected.
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Shortly after the birth of her first child, Kimberlee attended a parenting class where a professional childproofing company described devastating household accidents in graphic detail in order to sell its services. The moment was jarring, but it also revealed something important.
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Fear may capture attention, but it rarely builds trust.
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One statistic was impossible to ignore. Unintentional injury was, and still is, the leading cause of death for children ages one to four. Most of those tragedies occur in the home.
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Kimberlee left that class determined to approach the issue differently.
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She founded a child safety company built on a simple idea: prevention works best when families are given clear information, practical guidance, and solutions they can trust. The company combined education with the professional installation of proven child safety devices, helping families identify risks and make their homes safer.
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The approach resonated.
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Through in-home consultations that helped thousands of families make their homes safer, along with national media appearances and public education campaigns, Kimberlee became a trusted child safety expert and a frequent source for national and local news organizations covering injury-related stories. In conversations with assignment editors and producers, she encouraged newsrooms to pair tragedy coverage with practical prevention tips, helping shift coverage toward a more prevention-focused approach to injury reporting.
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The credibility she built with families and the media soon attracted the attention of multinational brands. Organizations including Safety 1st, Verizon, Dorel Juvenile Group, and the American Cleaning Institute invited Kimberlee to contribute to product development conversations, national campaigns, and public safety communications.
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Kimberlee led the company for ten years before selling the business when her family relocated from Southern California to the Midwest. The company continues to operate successfully today using the same education-centered model she developed.
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Over those years, childproofing moved from a niche service to a widely recognized best practice. While unintentional injury remains the leading cause of death for children ages one to four, increased awareness and prevention efforts have helped drive meaningful reductions nationwide.
Those early experiences shaped the philosophy that still guides her work today: when people trust the message and the messenger, they are far more willing to listen, learn, and act.​
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Helping New Ideas Take Hold
Kimberlee’s work often centers on helping organizations clearly explain new ideas during moments of change. Clear narrative and leadership messaging build understanding, align teams, and reinforce the culture that allows new ideas to take hold.
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SOAR by Cornerstone University
At Cornerstone University, Kimberlee led marketing communications strategy for the launch and growth of SOAR, the nation’s first smartphone-based accredited degree program. The initiative introduced a new model of higher education and quickly grew to become the university’s largest program.
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PlayBooked – NIL Communications
During the early days of NIL opportunities in collegiate athletics, Kimberlee helped shape communications for PlayBooked. Her work generated national media coverage as the company’s spokesperson became the first collegiate athlete to publicly monetize her Name, Image, and Likeness rights.
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DeVos Urban Leadership Initiative (RDV Corporation)
Within the RDV Corporation family office, Kimberlee directed communications for the DeVos Urban Leadership Initiative. She reorganized the marketing communications function, led a comprehensive rebrand, and elevated alumni impact stories across a nationwide network of urban leaders. Cohorts were filled to capacity each year, and alumni engagement flourished.
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West Michigan Christian Schools Collaborative
For the West Michigan Christian Schools Collaborative, Kimberlee aligned marketing communications across five campuses, contributing to the system’s most successful enrollment campaign.
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Across these initiatives, Kimberlee’s role has been to help organizations articulate new ideas clearly so audiences can understand them, trust them, and ultimately act on them.
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The Work Today
Across industries and initiatives, the pattern remains the same. Kimberlee helps organizations translate complex ideas into narratives people can understand, trust, and engage with.
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The lesson she learned years ago while helping parents make their homes safer still guides her work today.
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When people trust the message and the messenger, they are far more willing to listen, learn, and act. That trust is built not only through clear communication, but through collaboration with leadership and a culture that values transparency and understanding.
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Today, she continues helping organizations introduce new ideas and articulate their stories with clarity, credibility, and purpose.
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Life Along the Lakeshore
When she is not working on communications strategy, Kimberlee enjoys being an Airbnb Superhost, spending time with her husband and family, and exploring the lakeshore communities she now calls home.
APPROACH
Effective communication begins with clarity: understanding the mission, the audience, and the moment. My approach focuses on aligning narrative, strategy, and execution so organizations can communicate with purpose and credibility while strengthening the culture that supports their work.
Strategic Communications & Marketing Leadership
Align leadership vision with clear messaging.
Develop communication strategies that align with organizational goals and market positioning. Work closely with leadership to translate vision into messaging that resonates with key audiences, supports growth initiatives, and reinforces organizational culture.
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Brand Narrative & Story Development
Turn complex ideas into clear stories.
Craft narratives that help audiences understand complex ideas and emerging opportunities. Translate strategy into clear messaging across media, digital platforms, executive communications, and thought leadership.
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Public Relations & Media Strategy
Build credibility through media relationships.
Cultivate relationships with journalists and media outlets, develop proactive story angles, and manage press engagement to build credibility and expand visibility. Experience generating national coverage across major media outlets.
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Crisis Communication & Reputation Strategy
Guide organizations through moments of uncertainty.
Design communication frameworks that protect organizational reputation during moments of uncertainty. Provide clear messaging, leadership counsel, and coordinated response strategies that build trust with stakeholders.
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Audience Growth & Market Introduction
Introduce new ideas to the right audiences.
Help organizations introduce new programs, initiatives, or markets by building awareness and understanding among their audiences. Align messaging across marketing, communications, and partner channels to support adoption and engagement.
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Leadership Alignment & Cross-Functional Collaboration
Align teams around shared priorities.
Partner with leadership, marketing, and operational teams to ensure communications strategies reflect both organizational priorities and audience insight. Build alignment across teams to strengthen clarity, consistency, and the culture that enables organizations to move forward together with impact.
WORK
Kimberlee’s work often focuses on helping organizations communicate during moments of change, growth, or innovation. The following examples, drawn from the past six years, illustrate how she approaches strategic marketing communications challenges and brings new ideas to life for the audiences they serve.
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Launching a New Model of Higher Education
SOAR by Cornerstone University
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Context
Cornerstone University introduced SOAR, a new model of higher education designed to deliver accredited business degree programs entirely through a smartphone-based learning platform.
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Communications Challenge
The concept was unfamiliar to prospective students, partners, and many higher education stakeholders. Communications needed to clearly explain the model while building credibility for a program unlike anything else in the market.
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Strategic Approach
Led marketing communications strategy for the program launch, working closely with leadership, enrollment teams, and partner organizations. Messaging focused on clarity, accessibility, and helping audiences understand how the model worked and whom it was designed to serve.
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Outcome
The communications strategy helped build awareness and trust in the program and supported enrollment growth, establishing SOAR as Cornerstone University’s largest academic program.
Navigating an Emerging Market
PlayBooked and the Early NIL Landscape
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Context
When the NCAA opened the door for athletes to monetize their Name, Image, and Likeness (NIL) rights, the sports marketing landscape changed almost overnight.
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Communications Challenge
Organizations and audiences were still trying to understand how NIL would work. PlayBooked needed a clear narrative that explained the opportunity, built trust, and positioned the company as a leader in this new market.
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Strategic Approach
Supported brand development and public communications strategy, shaping messaging that helped media and audiences understand the significance of NIL for collegiate athletes.
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Outcome
Communications efforts built the brand and strategy that generated national press coverage as the company’s spokesperson became the historic first collegiate athlete to publicly monetize her NIL rights.
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Strengthening a National Leadership Network
DeVos Urban Leadership Initiative (DVULI)
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Context
The DeVos Urban Leadership Initiative (DVULI) is a national leadership development program that equips leaders serving urban communities across the United States.
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Communications Challenge
As the program expanded nationally, communications needed to address brand confusion surrounding a 25-year-old nonprofit and better reflect the program's impact on its alumni and the youth they serve.
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Strategic Approach
Led a comprehensive brand and communications refresh, reorganized the marketing communications function, and developed storytelling initiatives that elevated the voices and work of alumni leaders across the country.
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Outcome
The refreshed communications strategy strengthened brand identity and supported continued cohort growth, with programs filling to capacity nationwide each year.
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Aligning Communications Across Multiple Campuses
West Michigan Christian Schools Collaborative
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Context
Five schools within the West Michigan Christian Schools collaborative shared values but needed stronger alignment in their brand messaging, enrollment campaigns, and internal/external communications.
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Communications Challenge
Prospective families and community members often encountered fragmented messaging across siloed campuses.
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Strategic Approach
Led a district-wide brand alignment effort and strengthened marketing communications to ensure messaging consistently reflected the collaborative’s shared identity and mission.
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Outcome
The unified communications strategy supported the system’s most successful enrollment campaign and strengthened community engagement across campuses.
EDUCATION
Bachelor of Arts in Communications
Minor in Art History
San Diego State University
San Diego, CA
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Collaborative Leadership Certificate
DVULI 2021
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Master of Arts in Organizational Leadership
SOAR by Cornerstone University (2027)
